Kelly Bozard
Kristin Faulkner
Mitch Dawes
Additional Information
Insurance
We are not in the practice of filing insurance for our clients. All fees must be paid at the time of service. However, if you would like to submit the claim to your insurance yourself, you may request an official receipt that will include a diagnosis and billing code. Clients are encouraged to seek pre-approval with their insurance before starting therapy in order to ensure the highest rate of reimbursement.If you have a child adopted through SCDSS both therapists are able to bill DSS using the Adoption Medical Subsidy (DSS Form 30129). In this case the client would not pay out of pocket.
Cancellations
In the event that you will not be able to keep a scheduled appointment, you must notify us 36 hours in advance. If canceling an appointment scheduled for a Monday, you must cancel by the time of your appointment on the previous Friday. Clients who contact us with less than 36 hours’ notice will be charged a late cancellation fee according to the rates above, and clients who miss an appointment with no notice at all will be charged a missed appointment fee according to the rates above.Payment
Payment is expected at the time of service. Cash, checks and credit cards are accepted. All returned checks will be turned over to the Solicitor’s Worthless Check Unit.For your convenience, we use Ivy Pay, a secure HIPAA-compliant payment app designed specifically for counseling practices, allowing you to easily pay for sessions with your credit or debit card.
Additional Fees
Telephone Consultations over 10 minutes will be billed according to our hourly rates. Calls over thirty-five minutes will be billed the same as an individual session. Preparation of required documents or letters and notes are subject to additional fees. These fees are based on time spent, and correlate to our hourly rates.